Apple and Asking for Help

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Good Evening, God!

Here I am in a world of increasing technology . . . increasing complexity . . . and thank goodness, I am learning to Ask for Help!

Today I called the Apple folks to find out why my iPhone’s bluetooth wasn’t discovering my UE mini boom speaker. A small problem as I could use my iPad. Still, I wanted it to work the way it should.

It took the help of an Apple senior engineer who actually thought to read the FAQ on the UE website. Yes, God. I am sure I could have done that myself . . . I could have, had I thought of doing it. But I was raised inside an Expert/Apprentice model of education. I went to school and was taught by people who “knew” or at least we all thought they knew. I wasn’t raised to explore for an answer.

Now, we are a quite different environment: A New Complexity fueled by Rapid and Accelerating Change. So, it is hard to find “authorities” nowadays. In fact, we are in a New Educational Paradigm of Heuristic Learning. Trial and Error . . . try this, try that and most of all keep on trying.

It’s a vastly different mental landscape. And in this landscape Apple is offering help. An excellent call desk and unlimited classes at their stores for $99 a year. Amazing! Yes, I have to pay something . . . but it’s a bargain! It is wonderful to have people who know more than I do and who want to help. And, it makes me feel good to know that they don’t know everything and they have to ask for help, too.

Hm. I’m thinking, God, that You want to help us, too. I surely need Your Help . . . I want to ask You for help . . . please help me remember to ask You — and keep on asking!